Privacy

COOKIE USAGE

Our website has been created to deliver the best possible user experience and some of our functionality uses Cookies. Cookies are small amounts of information that are sent and stored on your computer or device and they are used so we can identify your preferences when you visit the site and to make the experience more convenient for you.

The types of Cookies we use are session Cookies and persistent cookies. Session Cookies are used for functionality to remember choices your make when visiting our website and this type of cookie is temporary so will be deleted when you leave the site. In particular, session Cookies are utilised on our online booking tool to remember information such as special rate codes, reservation dates and contact details.

We also use persistent Cookies which are used to remember you when you come back to the site and allow us to collect anonymous information about your visits to our website and to tailor promtional offers to your interests.

If you do not wish to have Cookies place on your device you may set your browser to block Cookies. This may limit some functionality on certain areas of our website.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

OWNERSHIP OF CONTENT

All rights, including intellectual property rights, in the Site are owned by or licensed to us. Any use of the Site or any portion of it for any purpose of it other than for your own personal, non-commercial use is prohibited without our prior written consent.

ACCURACY OF CONTENT

We do our best to ensure that all information on the Site is accurate. However, occasionally errors can occur. Any information is provided on an "as is" basis and we do not give any warranty or make any representation of any kind, whether express or implied, in relation to it. The use of the Site is at your own risk and we shall not be liable for any loss or damage that might occur, howsoever arising, as a result of your use of the Site or your reliance upon the information contained on it.

THIRD PARTY SITES

Where we provide links on the Site, we are not responsible for the content of any such external links and following such links shall be at your own risk. Linking to a third party site does not represent any representation, endorsement or approval of the content of that site by us including any advice, opinion or information provided on such site.

PERSONAL INFORMATION

Your privacy is important to us and we promise to respect your personal information. Information is collected, stored and used lawfully and in accordance with the General Data Protection Regulation (GDPR).

Various pages of the Site may allow you or require you to submit personal details (including your name and contact details). By submitting this data, you consent to our processing and using it as we may require to provide the service requested by you (which may include contacting you via telephone, email or letter) and to offer you such information as may be related to it. Personal information you supply us will not be disclosed to any third party.

Also included on various pages of the Site is the option to opt-in to our mailing list. By ticking the box on these pages, you consent to us contacting you via email only to keep you updated about our offers and news. We promise to never pass on your details to any third party and you will be able to unsubscribe at any time at the bottom of any marketing email you may receive from us. By doing so, your data will be removed from all future marketing communication from us.

You have certain rights under the General Data Protection Regulation (GDPR) including the right to access, rectification and erasure of any information we hold about you. Please contact us if you would like to discuss any of these.

CALL MONITORING AND RECORDING

To ensure that you are provided with a first class service, telephone calls may be monitored or recorded for quality control and training purposes.

ONLINE SECURITY

If you make a reservation online, information you transmit to us will be protected by Secure Socket Layer (SSL) technology, utilised by most popular browsers, Firefox, Chrome and Internet Explorer. Through encryption, the personal information you enter, including your name, address and credit-card information, is converted into code that is then securely dispatched over the Internet. However please note that no method of transmission can be completely secure and you accept that online transmissions may be subject to loss, interception, or alteration.

LIABILITY

The Site and its contents are provided by us on an "as is" and "as available" basis and no representations or warranties of any kind are made (and are expressly disclaimed to the fullest extent permitted under law) with respect to the Site, its contents and the services available on it.

We make every effort to ensure that the Site is free from viruses or defects. However, we cannot guarantee that your use of the Site or any websites accessible through it will not cause damage to your computer or otherwise. Nor do we guarantee that use of the Site will be uninterrupted, timely, secure and/or error free. It is your responsibility to ensure that the right equipment is available to use the Site and to filter out anything that may damage it. To the fullest extent permitted by law, we shall not be liable to any person for any loss or damage which may arise to computer or other equipment as a result of using the Site.