Our ambition is to lead in our region and industry in corporate responsibility by looking after the environment, caring for our employees and customers and supporting our local community. We currently have key initiatives in sustainability, health & safety, purchasing and community relations.

SUSTAINABILITY

We are committed to providing luxury whilst minimising our impact on the environment by ensuring that our day-to-day operations promote and implement responsible environmental practices and continual improvement. Initiatives include waste management by segregation for recycling, containment and collection by nominated contractors, use of recycled materials and sourcing low impact cleaning products. Aviator is committed to working with business partners and suppliers who share Aviator’s values of environmental responsibility and whenever possible we try to work with local and independent suppliers to reduce environmental impact and to support economic growth within our region.

In addition our building was built to enhance energy conservation and reclaims heat in rooms through our air handling unit, lighting efficiency is provided through low energy compact halogen bulbs and light timers have been installed in 80% of the hotel.

Since 2011, Aviator has been a Silver graded member of the Green Tourism Business Scheme, the world’s largest and most credible sustainable tourism accreditation programme. One of over 2,000 members of the Scheme, Aviator works with qualified environmental coordinators from the GTBS who undertake an audit of the business to monitor and award Aviator’s environmental practices in place in relation to the Green Tourism criteria.

RESPONSIBLE VISITOR CHARTER

We ask that all guests respect and support our environmental ambitions. Some of the ways our guests can take an active role with our green policies to help us maintain sustainability and reduce our carbon footprint include:

• Leave your car at the hotel and make the use of the bikes we have available to explore the local area
• Conserve energy by turning off switches, lights and the TV in your rooms when you are not using them
• Please use the recycling bins in your room to recycle any rubbish
• Be water wise. Please turn off the tap while brushing your teeth. Only fill your kettle with the amount of water that you need. Only leave towels in the shower tray if you would like them changed otherwise please try to reuse them.

HEALTH & SAFETY

At Aviator we are committed to caring for our customers, employees and assets by maintaining high standards of health and safety at all times. This includes overall food safety systems, hygiene and sanitation standards as well as various security and safety initiatives that implemented by the hotel team.

ACCESSIBILITY

Aviator is committed to providing an exclusive experience tailored to every customer, and endeavours to makes itself accessible to all. Built in 2008, the hotel provides full wheelchair access to the entire ground floor, and 3 lifts that enable wheelchair access to all public areas. A number of our Aviator rooms and studios have been specifically modified for disabled users and staff are fully trained in evacuation procedures.

We strive to provide a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. If you have any difficulty in accessing www.aviatorbytag.com please don?t hesitate to contact us.

SUPPLIERS

We are committed to working with business partners who share the values of corporate responsibility and whenever possible we try to work with local and independent suppliers to reduce environmental impact and to support economic growth within our region. Key areas where local suppliers are used include food, beverage, laundry, office furniture, stationery, branding and printed materials.

COMMUNITY RELATIONS

Aviator is a founding member of the Community Matters Partnership, a not-for-profit social enterprise that encourages companies to work together to enhance and support their local community to bring people together in order to improve the local environment, raise aspirations and improve lives. The Community Matters Partnership builds and establishes community links through consulting with the local council, local people and local organisations to understand community needs and then deliver a range of supportive and fundraising events and activities.

Aviator also works with and supports Phyllis Tuckwell, a hospice that cares for terminally ill people and their families throughout West Surrey and part of North East Hampshire.